POINTS OF DISTRIBUTION SITES 

Click the following links to view the Points of Distribution Sites for Hurricane Ida Recovery.

*All information reported to GOHSEP. Subject to change without notice.

• CLICK HERE FOR SITE INFORMATION

IMPORTANT CONTACTS - HURRICANE RECOVERY 

• Shelter/COVID Information- Call 211 or 211la.org or Text "Lashelter" to 898211
• New Shelter Staging Point is at Zephyr Stadium 6000 Airline Dr., Metairie Red Cross (866) 438-4636
• Tarps and Clean Up Assistance for people in need - (844) 965-1386 or Crisiscleanup.org.
• FEMA- (800) 621-3362 or disasterassistance.gov
• DSNAP-preregistration available DCFS.louisiana.gov
• Want to Volunteer- (225) 342-2038 or Volunteer Louisiana.gov/disaster-services.
• Tarp, Food, Water Distribution Location/Parish related questions- Call local EOC: Open 8-8
• For evacuation/wellness checks-Call Parish EOC or Sheriff
• For Rescue-Fill Out SAR Form and submit to WLF
• Road Closure Information-Call 511 or (888) 762-3511 or 511la.org. LSP- (225) 925-6325
• Procurement/Bid/Contract Questions- (225) 342-8010 or [email protected]
• Construction Licensing Info- (225) 7650 2301
• Interview/Media Requests- [email protected]
• Signup for Operation Blue Roof at blueroof.us or 1-800-766-3258

RESOURCES TO ASSIST IN YOUR RECOVERY

It's easy to be confused by all the disaster resources available as you recover from Hurricane Ida, but here is a breakdown of agencies, programs, phone numbers, and website links that may assist.

INSURANCE

• If you have insurance, contact your homeowner’s or renter’s insurance provider to file a claim. If you have not filed a claim with your insurance company or provided a copy of your insurance settlement approval or denial to FEMA, you will likely receive a notification that there is "no decision." This means FEMA may need additional information from you to continue processing your application.
• For National Flood Insurance Program questions, send an email to [email protected] or call 877-336-2627.

FOR FEMA ASSISTANCE

• For survivors who live in one of the 25 designated Parishes for Individual Assistance: Ascension, Assumption, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington, West Baton Rouge, and West Feliciana.
• FEMA disaster assistance may be available to help pay uninsured or underinsured losses such as home repair for disaster-related damage, rental assistance, reimbursement for lodging expenses for individuals whose home was inaccessible or unhabitable during the disaster, medical expenses incurred from this disaster, or other disaster-related needs.
  • Eligible survivors may be eligible for a one-time payment per household of $500 for immediate or critical lifesaving and life-sustaining items such as water, food, fuel for transportation, or prescriptions.
  • FEMA may provide one month of expedited rental assistance to eligible applicants who reported their essential utilities are temporarily unavailable and whose primary home is in one of the following parishes only: Ascension, Assumption, East Baton Rouge, East Feliciana, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Tammany, Tangipahoa, Terrebonne, and Washington. 
• To apply for FEMA assistance, add information or check status, go to disasterassistance.gov or call 800-621-3362.

ROOFING

• For temporary repairs to damaged roofs, sign up with the U.S. Army Corps of Engineers at Blueroof.us or call 888-766-3258/888-ROOF-BLU.
• The parishes that have been identified for the Operation Blue Roof program are Ascension, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Tammany, Tangipahoa, and Terrebonne. This program is a free service to homeowners.

NONPROFIT AND VOLUNTEER GROUPS

• For assistance from the American Red Cross, go to: https://www.redcross.org/local/louisiana/get-help.html or call 504-620-3105.
• For temporary sheltering needs, text LAShelter to 898211 or dial 211 to locate a shelter.
• All shelters are using COVID safety measures and are supplied with COVID kits.
• For information on donations and volunteering opportunities, go to https://volunteerlouisiana.gov/disaster-services.
• If you are a medical professional who wants to volunteer, you can register with the Louisiana Department of Health at https://www.lava.dhh.louisiana.gov/.

POWER AND SAFETY

• For a current power outage map, go to http://www.lpsc.louisiana.gov/.
• For current road closures and conditions, go to https://www.511la.org.
• For local emergency resources, contact your local parish OHSEP office, go to http://gohsep.la.gov/ABOUT/PARISHPA.

ECONOMIC RECOVERY

• Small Business Administration: Applicants (businesses, most private non -profits, homeowners, and renters) for low-interest disaster loans may apply online, receive additional disaster assistance information, and download applications at https://disasterloanassistance.sba.gov/. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email [email protected] for more information on SBA disaster assistance.
• Individuals who are deaf or hard-of-hearing may call 800-877-8339.
• Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155.
• Agricultural Producers: For loans and grants please contact Farm Services Agency to recover from losses, visit https://www.farmers.gov/recover/disaster-tool#step-1.
• Insurance: For individual or business insurance questions, go here: www.ldi.la.gov.
• Disaster Fraud: For information click here.

ADDITIONAL STATE AND LOCAL RESOURCES

• For information on Disaster Unemployment Assistance, click here.
• To pre-register your application if DSNAP is approved for your parish. Visit dcfs.la.gov/preregister for more information.
• For Louisiana participants in the Supplemental Nutrition Assistance Program (SNAP), you can use your benefits to purchase “hot” or prepared foods through September 28, 2021, following a waiver from the U.S. Department of Agriculture, Food and Nutrition Service (FNS). More information about the “hot foods” waiver can be found at http://dcfs.louisiana.gov/page/snap-hot-foods-waiver.
• For state resources, go to https://hurricanerecovery.la.gov/.